Missed-Call Dashboard
Every missed call gets a text back in under 30 seconds — no lead left behind.
Total Missed Calls
—
all time
SMS Sent
—
text-backs fired
Avg Response Time
—
seconds to first text
Booked + Converted
—
leads closed
🔥 Test the Automation
Simulate a missed call and watch the text-back fire instantly. Works in demo mode without Twilio keys.
📱 Auto Text-Back Script — Plumber Industry
"Hi! Sorry we missed your call. This is the team at Mike's Plumbing. We're with another customer right now — reply here or call back and we'll pick up within the hour. What can we help you with?"
Sent automatically within 30 seconds of every missed call. Customize via the BUSINESS_NAME environment variable.
Lead Log
| Caller | Called At | SMS | Response | Lead Status | Message Sent |
|---|---|---|---|---|---|
📞 Loading leads... | |||||
⚙️ Twilio Setup
https://replied-automation.polsia.app/webhook/missed-call
Paste into your Twilio phone number's Call Status Callback URL. Trigger on: Initiated, Ringing, Answered, Completed.
TWILIO_ACCOUNT_SID=ACxxxxx
TWILIO_AUTH_TOKEN=your_auth_token
TWILIO_PHONE_NUMBER=+1xxxxxxxxxx
BUSINESS_NAME=Mike's Plumbing
When a call goes to no-answer or busy, Twilio fires a POST to the webhook. Replied logs the lead instantly and sends the text-back within 30 seconds — while the voicemail is still playing.